FREQUENTLY ASKED QUESTIONS:

Shipping:

We are a boutique business and most items are made to order. Fine jewelry ships in 2-6 weeks. Beaded jewelry ships within 1-2 days of original purchase. Orders placed on weekends and holidays will be processed the following business day. 

 

 

Returns:

All jewelry is final sale. However, we want you to be happy with your Jacqueline Lapuck jewelry. Please reach out with any questions or concerns.

 

 

Customize It:

We love creating bespoke pieces whether it's a custom engagement ring, repurposing jewelry that you don't wear anymore, or customizing a Jacqueline Lapuck design! Every client is guided through the process from start to finish personally. We start with a consultation, go through the design, select the stones, and then set the piece. Please contact jl@jacquelinelapuck.com for custom requests. Please note that it can take up to six weeks.

 

 

Events:

Please contact jl@jacquelinelapuck.com for inquiries about popups and trunk shows.

 

 

Wholesale:

To obtain information about becoming a Jacqueline Lapuck retailer, please contact jl@jacquelinelapuck.com